Privacy Policy

1. Information We Collect

We collect the following categories of information:

• Contact information you provide voluntarily — name, business name, email address, phone number, and any details you share on intake forms, scheduling pages, or during calls.
• Business information such as your trade, service area, website URL, and goals you describe to us.
• Communications — emails, SMS messages, call recordings (where permitted by law and disclosed), and meeting notes.
• Usage data — IP address, browser type, device information, referring URLs, pages viewed, and timestamps, collected through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule strategy calls.
• Deliver, operate, and improve our lead generation services.
• Send service updates, follow-ups, proposals, and — with your consent — marketing communications. You can opt out at any time.
• Analyze website performance and improve user experience.
• Comply with legal obligations and protect against fraud or misuse.

3. SMS & Phone Communications

By providing your phone number, you consent to receive calls and text messages from Cascade Leads Group related to your inquiry, appointments, and services. Message and data rates may apply. Message frequency varies. Reply STOP to opt out of SMS at any time, or reply HELP for assistance. Opting out of SMS does not opt you out of other communications.

4. SMS Consent and Data Sharing

SMS consent is not shared with third parties or affiliates for marketing purposes.

Phone numbers collected for SMS communications will only be used by Cascade Leads Group to provide appointment scheduling, appointment reminders, lead qualification, customer support, and other service-related communications.

We do not sell, rent, share, or distribute SMS opt-in data or phone numbers to third parties for marketing purposes.

6. How We Share Information

We do not sell your personal information. We share information only with:

• Service providers who help us operate our business (CRM, email, SMS, analytics, scheduling, hosting). These providers are contractually required to protect your information.
• Legal & safety — when required by law, subpoena, or to protect our rights, users, or the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality.

7. Cookies & Tracking

We use cookies and similar technologies for analytics, conversion tracking, and to improve site performance. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

8. Data Retention & Security

We retain information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict use of your personal information, and to opt out of marketing communications. To exercise these rights, contact us at the email below.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

11. Children's Privacy

Our services are intended for businesses and individuals 18 years or older. We do not knowingly collect information from children under 13.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

13. Contact Us

Questions about this Privacy Policy or your information? Reach us at: